Terms & Conditions
1. GENERAL
We ask all users of our site to comply with our policy. If you, or your party, do not comply, we reserve the right to ask you to leave.
This site has a zero tolerance policy in force against the use of abusive language and threatening behaviour, those who fail to behave accordingly will be asked to leave.
Persons who are subject to the notification requirements of the Sexual Offences Act 2003 may not use the campsite.
2. YOUR BOOKING
This camp site is for recreational use only. Campers are not permitted to use the site as a base for any commercial activities.
At the discretion of the site owner, customers may stay on site whilst working in the local area.
You must be aged 18 years or over and have the authority of all persons within your party to book a pitch on our site. We reserve the right to refuse any booking.
3. YOUR ARRIVAL AND CHECK IN
Arrival time is between 1pm and 8pm. Campers should arrive before last check-in at 8pm, should you anticipate arriving late, please call the site as soon as possible.
All arrivals must make contact with the owners in order to check-in at the main house or call 07890 579814. Payment for the pitch is required at check-in, by BACS or cash, only.
In the event of poor ground conditions, a pitch may not be available. While every effort will be made to advise you in advance, we cannot accept responsibility should this not be possible.
4. YOUR PITCH
For your safety, we operate a "six metre rule" which means that units (excluding guy ropes) should be 6 metres apart from adjacent units in order to protect against fire and maintain social distancing. If this cannot be achieved, you may be asked to purchase an additional pitch.
You may park your vehicle between units, provided that 3m clear space is left within the 6m gap. Vehicles on site should be parked at right angles to a slope where possible weather permitting. You may need to park in the parking area provided and walk to your pitch.
5. YOUR STAY ON SITE
Any facilities on site are provided for your convenience. Please use responsibly .
Please respect other campers and the landowner's privacy
It is important for Campers to respect the local community by observing and respecting each other's privacy. Respect should be shown to landowner’s property, trees, fences, farm buildings, equipment, crops, stock and all surrounding areas.
The use of e-cigarettes is the same as cigarettes, and as such, all legal requirements should be adhered to in their use during your stay.
5.1 PETS
We welcome well behaved pets on site; pet owners are responsible for ensuring any mess is cleaned up and noise is kept to a minimum. Any pets should be kept on a lead of no more than 2m when outside.
Please note we do not allow on site any breed of dog listed under the Dangerous Dogs act 1991.
5.2 MOVEMENT AROUND SITE
A 5mph speed limit must be adhered to at all times.
5.3 RECREATION
Games are permitted but the site owners reserve the right to stop any games that threaten the safety and wellbeing of other site users.
5.4 NOISE
We want all of our campers to have a relaxing stay, that’s why we ask that noise be kept to a reasonable level at all times with the request that there be no movement of vehicles between 11pm and 7am.
Generators may be used only at the discretion of the site owners who will advise of the most appropriate running times. We may ask you to refrain from using them if they cause a disturbance. Please check in advance of camping if you have a special requirement for extended generator use.
5.5 VEHICLES
Essential repairs can be carried out so that an unserviceable vehicle can leave the site, but no other maintenance is permitted.
5.6 SANITATION
Rubbish should be recycled wherever possible.
The Emptying and cleaning of chemical toilets is not permitted anywhere on site.
5.7 BARBECUES
Please only use barbecues and firepits which are raised off the ground sufficiently to prevent damage.
Never take a barbecue or firepit inside your unit for any reason.
5.8 SAFETY
Please follow any instructions given by site owner, we will only ask you to do something with your safety in mind.
We want to keep our younger campers safe - if you are staying with children, please make sure they are supervised at all times.
Campfires are not permitted on our site.
If you use a gas cylinder, it must be 15kg or less and must be stored within your unit's designated storage compartment.
Please don't use any of the following while on site, as they may pose a danger to other campers and their units: model aircraft; drones; kites; sky lanterns; catapults; air guns; firearms; bows and arrows.
Any units left overnight are left at your own risk. Should exceptional circumstances arise, please seek advice from a member of the site owner.
6. YOUR DEPARTURE
You should vacate your pitch by 11am, it may be possible to stay a little longer if the pitch is not needed but this must be arranged with the site owner.
All rubbish must be disposed of in the designated areas before you depart.
If you leave a unit or other property at a site without paying or prior arrangement, the owner is entitled to make arrangements to recover any unpaid fees.
7. CANCELLATIONS/REFUNDS
No refunds/discounts for inclement weather, late arrivals or early departures.
Changes to your holiday
Bookings cannot be amended and no refunds given within 7 days of your arrival date subject to the discretion of the owner.
8. LOST PROPERTY
All items of lost property will be retained for one calendar month. Items not claimed after this period will be donated to a local charity, this includes any monies. Any items that are not of use to any of the local charities will be disposed of.
Anything where the owner is readily identifiable will be either directly returned to the owner, if still on site, or contacted by phone if possible.
Owners are responsible for the cost of reclaiming their goods.
The following items are excluded from this policy: credit or debit cards, any items that may pose a danger to employees or the public, unclaimed perishable goods and any abandoned items.
The claimant must sign for all items claimed and record their full name and address.
9. LIABILITY
You are responsible for keeping your belongings safe.
The site does not accept responsibility for any loss or damage to the property of the camper, including personal belongings, cash, jewellery and motor vehicles.
10. QUERIES OR COMPLAINTS
Any cause for complaint should in the first instance be addressed with the site owner. If, in the unlikely event that the complaint cannot be resolved on site, then it should be addressed to the attention of the site owner, Garthwynnog, Llwyncelyn, Aberaeron SA46 0HE 01545 570919 07890 579814
24 hour Emergency contact numbers on site:
01545 570919
07890 579814
07970 249664